Voice AI

Never miss an order. Never miss a guest.

Nova Voice AI answers calls, takes orders, powers drive-thru conversations, and helps restaurants serve more guests without adding labor. Available 24/7, multilingual, and fully connected to POS, KDS, loyalty, and guest profiles.

What is Nova Voice AI?

Nova Voice AI helps restaurants automate phone ordering, drive-thru ordering, guest support, and missed-call recovery using conversational AI. It understands menus, modifiers, promotions, and guest requests while integrating directly with POS, KDS, loyalty, and restaurant operations.

Quick service restaurant worker at counter window
BENEFIT 01

AI drive-thru,
built for speed and accuracy.

Voice AI handles drive-thru conversations, captures orders, and keeps service moving during peak periods. It understands menu items, modifiers, and promotions while sending orders directly to POS and kitchen workflows in real time.

  • Faster order taking and improved lane throughput
  • Trained on your menu, modifiers, and promotions
  • Multilingual guest interactions
  • Direct integration with POS and kitchen operations
Drive-thru order window
Consistent service through every rush hour
BENEFIT 02

Every guest question,
answered instantly.

Voice AI handles menu questions, store information, catering inquiries, promotions, loyalty questions, and other guest requests around the clock. Staff stay focused on service while guests get immediate answers.

  • Answers common guest questions 24/7
  • Supports promotions, loyalty, and menu inquiries
  • Escalates complex requests to restaurant staff
  • Delivers a consistent guest experience across locations
Cafe barista at espresso machine
18%
Missed calls recovered through Voice AI
BENEFIT 03

Built for enterprise operations.

Voice AI is designed for real-world restaurant environments. It handles routine interactions autonomously, escalates complex situations to staff, and provides complete visibility into every conversation and decision.

  • Human escalation for complex or uncertain interactions
  • Complete transcripts and conversation history
  • Configurable AI controls and confidence thresholds
  • Secure payment and compliance-ready workflows
Restaurant interior at service
Why it matters

Every unanswered call is a missed opportunity to serve a guest. Voice AI helps restaurants capture more orders, answer guest questions, and stay available during peak periods, overnight, and when staff are focused on in-store operations.

Book a demo

See Voice AI running your restaurant.

Experience how Nova Voice AI handles phone ordering, drive-thru conversations, guest inquiries, and missed-call recovery while staying connected to your POS, kitchen, loyalty, and operations.

Drive-thru service window
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