Emerging brand · 1 → 12 locations 1 → 12 locations

Bayou Bistro

+18% sales lift from one Reporting AI insight

+18%
Sales lift on a single menu insight
$25K
Incremental revenue at one location
12
Locations on Nova
Book a demo More stories
SegmentEmerging brand · Cajun seafood
Scale1 → 12 locations
On Nova since2025
Vendors replaced4+
Active modulesPOS · KDS · Mobile · Loyalty · Online · AI
Before & after

From 4 contracts to one.

Before Nova

4 vendor contracts

Each vendor under a separate SLA. Middleware glued them together. Personalization impossible.

Toast POS Separate online ordering Manual menu engineering Spreadsheet labor scheduling
After Nova

One platform. One contract.

Every module on one unified data layer. AI built in. One vendor relationship.

Nova Platform
"Reporting showed us a dessert cart was better than a menu. That gave us an 18% increase in sales and $25,000 more in revenue. And that's just with desserts." Oliver Lauche · CEO, Bayou Bistro

From one location to twelve

Bayou Bistro started as a single-location Cajun seafood concept. The founder ran Toast for POS, a separate digital ordering vendor, and a tangle of spreadsheets for menu and labor. Growth required a platform that could scale with them — without a six-month implementation between every new opening.

Nova ran the whole restaurant on day one

Mobile app, online ordering, loyalty, POS, KDS, online ordering with DSP integration, and AI Marketing — all on the same platform from the first new opening. New locations launched in days, not months. Menus updated in real time across every channel.

The dessert cart insight

Reporting AI surfaced a pattern in the order data that the team had never thought to look for: when desserts were presented on a cart rather than the printed menu, attach rate jumped 18% and average ticket lifted measurably. The CEO didn't ask the question — the AI surfaced it from cross-channel order data.

Stacking insights into a growth engine

Beyond the dessert cart story, AI-driven upsell at the kiosk added another 7.4% to average ticket. AI Marketing generated lifecycle campaigns from unified guest data. By location 12, the operator had a playbook that could replicate across regions without re-implementing technology.

Book a demo

See what Nova would consolidate in your stack.

20-minute walkthrough. Bring your existing vendors; we'll show you exactly what moves to Nova and what stays. Plus the free kiosk offer is still live.

Chef plating at Bayou Bistro