11 contracts down to 1
Each vendor under a separate SLA. Middleware glued them together. Personalization impossible.
Every module on one unified data layer. AI built in. One vendor relationship.
Cheetah managed CRM and loyalty. Olo owned digital ordering and catering. Sparkfly bridged offers to POS. Dayforce handled workforce. Sage Intacct held financials. Power BI tried to make sense of it all. Each vendor had its own contract, its own SLA, its own integration risk. Managers reacted to problems hours late instead of preventing them.
Mobile app, web ordering, kiosk, loyalty, CRM, POS, KDS, handhelds, scheduling, payroll, inventory, financials — all on Nova. The middleware layer was retired. Cheetah, Olo, Sparkfly, Dayforce, Sage Intacct, and Power BI were all replaced by their Nova equivalents inside 12 months.
Reporting AI gave the ops team natural-language access to data that previously required a quarterly Power BI dashboard. Vision AI on the kitchen line flagged station regressions within a daypart. AI labor optimization right-sized scheduling across all 680 locations from one dashboard.
Before Nova, the internal team spent the majority of its cycles on vendor coordination and integration triage. After Nova, they ship features. The team didn't shrink — it shifted from firefighting to building competitive advantage.
20-minute walkthrough. Bring your existing vendors; we'll show you exactly what moves to Nova and what stays. Plus the free kiosk offer is still live.